DALLAS, June 6, 2016 — Online auto lender RoadLoans has been named Top 3 in Auto Customer Satisfaction by LendingTree. RoadLoans provides auto financing and refinancing for consumers who have less-than-perfect credit. With a simple, secure, 100 percent online application, consumers can receive an auto financing decision in seconds. RoadLoans has helped tens of thousands of customers purchase or refinance vehicles. RoadLoans is a brand of Santander Consumer USA Inc., a full-service, technology-driven consumer finance company.
RoadLoans is an automotive finance option at LendingTree, a leading online loan marketplace that provides consumers with an array of online tools and information to help them find the best loan for their needs. LendingTree regularly evaluates lenders on their rates, fees, responsiveness, customer service and overall customer experience. The Top 3 in Auto Customer Satisfaction rating is based on customer ratings and reviews between January 1, 2016, and March 31, 2016. Lenders are awarded quarterly and RoadLoans received the Top 3 in Auto Customer Satisfaction rating for the fourth quarter of 2015 and the first quarter of 2016.
“RoadLoans helps consumers have a seamless auto buying experience by giving them research tools and finance options online,” said Ryan Scott, VP of Web Products for RoadLoans. “LendingTree provides a valuable platform that connects us to our customers. We are honored to receive recognition in customer satisfaction from consumers who start their car shopping experience at LendingTree.”
“Our consumers provide a constant stream of feedback that helps us find solutions to meet their financing needs,” said Rick Finch, SVP of Automotive and Insurance for LendingTree. “The enthusiastic feedback and praise for RoadLoans is a clear reflection that the marketplace model empowers our customers and builds real value for our clients, and RoadLoans provides a high level and quality of service. We congratulate the team on this recognition.”
RoadLoans (www.RoadLoans.com) is a leading direct-to-consumer auto lender, and a brand of Santander Consumer Holdings Inc. (NYSE: SC). SC is a full-service, technology-driven consumer finance company focused on vehicle finance, third-party servicing and delivering superior service to our more than 2.7 million customers across the credit spectrum.