We report credit data to Experian, Equifax and TransUnion. The financial institution listed on your credit report is Santander Consumer USA, your loan servicer. The contact information for each is as follows:
475 Anton Blvd.
Costa Mesa, CA 92626
P: (888) 397-3742
P.O. Box 2000
Chester, PA 19022
P: (800) 916-8800
P.O. Box 740241
Atlanta, GA 30374
P: (800) 685-1111
Frequently Asked Questions About Credit
- 24x7x365 Identity Advocate Support
- Advocates are FCRA/ICFE/ITRMS Certified
- Advocates are Private Investigator Licensed
- Lost Document Rescue for Lost, Stolen or Disaster
- 3 Credit Reports Delivered in First Phone Call
- Internet Black Market Search to Discover other Fraud
- Non-Credit Loan Search to Discover other Fraud
- Overnight Delivery of Fraud Recovery Plan
- Creation of Law Enforcement-Grade Case File
- 24x7x365 Online Case Status Portal
- Credit/Check Fraud Resolution
- Medical Identity Theft Resolution
- Government Benefits Fraud Resolution
- True Name and All Other Types of Fraud
- Criminal Investigation and Evidence Capture
- No Time Limit; Return to Pre-Event Status
- Personal Advocate Follow-up for One Full Year
- Free Credit Monitoring for 12 Months
Also includes: Credit Monitoring for a period of 12 months after the case is closed.
If you are victimized by identity theft, your Advocate will work on your behalf to restore your identity. Your Advocate will:
- Place fraud alerts at the three major credit bureaus for you.
- Provide you with access to credit reports from all three bureaus and review the reports with you to identify fraudulent activity.
- Assist you in completing an Identity Theft Affidavit and Declaration of Fraud to establish your rights as a victim.
- Activate credit monitoring during your recovery to help you watch for additional signs of abuse.
- Contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles, etc. as applicable, to address any misuse of official documentation of your identity.
- Research and document all fraudulent transactions and false accounts or contracts signed with creditors, banks, utility companies, leasing agents, medical facilities, etc.
- Follow up to make sure all wrongful activity is reversed and removed from your records.
- Work with local and federal law enforcement to try to stop the criminal or criminals who are using your identity.
Additional ways to contact the Federal Trade Commission:
- Online: http://www.consumer.gov/idtheft
- FTC’s Identity Theft Hotline: 1-877-IDTHEFT
- Write: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580
- Complete: An ID Theft Affidavit provided by the FTC and include the Fraudulent Account Statement