Have an established Car Loan with us? If you have questions about your existing auto loan or need to provide additional feedback about your RoadLoans Experience, please contact customer service at (888)
222-4227.
Business Hours
Monday-Thursday – 7am – 11pm CT Friday – 7am – 9pm CT Saturday – 7am – 5pm CTMail Correspondence:
Santander Consumer USA Inc P.O. Box 961245 Fort Worth, TX 76161 Attn: SC USA
Recently Applied for a Loan? If you have recently applied for a loan and need to follow up on your application or need to provide additional feedback about your RoadLoans Experience, please contact customer service at
(888) 276-7202.
Call Us: (888) 276-7202 Customer Service chat is available during online chat hours.
Business Hours
Monday-Friday 7am – 7pm CT Saturday 8am – 5pm CTOnline Chat Hours
Monday-Friday 9am – 6pm CT Saturday-Sunday UnavailableMail Correspondence:
Santander Consumer USA Inc P.O. Box 961245 Fort Worth, TX 76161 Attn: RoadLoansApplication Status
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