Have an established Car Loan with us? If you have questions about your existing auto loan or need to provide additional feedback about your RoadLoans Experience, please contact customer service at (888)
222-4227.
Friday – 7am – 9pm CT
Saturday – 7am -5pm CT
Sunday – Closed
Business Hours
Monday-Thursday – 7am – 11pm CTFriday – 7am – 9pm CT
Saturday – 7am -5pm CT
Sunday – Closed
Mail Correspondence:
Santander Consumer USA Inc P.O. Box 961245 Fort Worth, TX 76161 Attn: SC USA
Recently Applied for a Loan? If you have recently applied for a loan and need to follow up on your application or need to provide additional feedback about your RoadLoans Experience, please contact customer service at
(888) 276-7202.
Call Us: (888) 276-7202 Customer Service chat is available during business hours.

Business Hours
Monday-Thursday 7am – 9pm CT Friday 7am – 7pm CT Saturday 8am – 5pm CTMail Correspondence:
Santander Consumer USA Inc P.O. Box 961245 Fort Worth, TX 76161 Attn: RoadLoansApplication Status
- Download and print your loan packet
- Select your offer
- View/Change your Preferred Dealer