Mark Macesich

Mark Macesich is an experienced writer and editor whose background includes six years in marketing communications with national auto lender Santander Consumer USA, where he works on several consumer/customer and business-to-business blogs and other customer- and dealer-facing content.

He has written extensively about customer auto finance, car research and shopping, car-purchasing decisions, consumer news and insights, and auto-dealer-related subjects.

Before his current position as Content Editor, Mark spent more than 20 years in print and online journalism that included writing news and feature articles, columns, infographics and special sections. He spent several years as a consumer reporter covering a range of issues, including personal finance.

Mark has written several thousand articles, blog posts and other content for various publications and websites and has been active on social media including Twitter, where he has nearly 10,000 followers.

He is a graduate of the University of Pittsburgh and the Columbia University School of Business.

Mark’s favorite vehicles include the red Toyota Supra he once owned, the Toyota Highlander he currently drives and the Skyfall Silver Aston Martin DB11, which he cannot afford and is totally impractical anyway. He has never personally changed his car’s oil unless driving it to Jiffy Lube counts.

Blog > Recent Articles By Mark Macesich

RoadLoans: How we are caring for our customers during crisis

Coronavirus has changed how we live and work. But the most important thing we can do is “step up to the challenge” of the pandemic and its effects as individuals, organizations and companies, including RoadLoans and parent company Santander Consumer USA (SC). “Being in the front lines, I have a first-hand look and receive daily feedback from our customers, who through their messages share many touching stories and hardships, which range from temporary loss of hours at work to complete job loss,” said Veronica S., who monitors social media for SC in Mesa, AZ. Even in this difficult time, “many… Read More
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Category: RoadLoans News

Stay alert to the Coronavirus cybersecurity threat

Be aware that the Coronavirus (COVID-19) may pose a potential cybersecurity threat to Americans in addition to a health threat. As the virus spreads across the U.S., so do cyber criminals intent on taking advantage of you. “The pandemic is dangerous enough without wrong-doers seeking to profit from public panic, and this sort of conduct cannot be tolerated,” said Attorney General William Barr in a recent staff memo.     The U.S. Justice Department cites cybersecurity threats that include: Individuals and businesses selling fake cures for COVID-19 online and engaging in other scams. Phishing emails from entities posing as the… Read More
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Category: RoadLoans News

We’re taking care of our colleagues so they can take care of you

The health and well-being of our colleagues is a top priority for RoadLoans and parent company Santander Consumer USA during the spread of Coronavirus so we can be there for our customers. We have implemented the Santander US Temporary Emergency Paid Leave Program for COVID-19 Pandemic School and Daycare Closures.     The program is designed to address the immediate needs of our colleagues who are affected by widespread school and daycare closures throughout the country, whether or not they have direct customer contact. It provides eligible employees with up to 80 hours of emergency paid time off without having… Read More
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Category: RoadLoans News

12 New Year’s resolutions for becoming a safer driver

  About this time each year, most of us are thinking about our New Year’s resolutions – all those promises we make to ourselves with every intention of following through but usually end up breaking before January is over. RoadLoans doesn’t want that to happen to you this year. We have gathered some ideas that you may want to add to your list of New Year’s resolutions, especially for the time you spend in your car, truck or SUV. Keeping these resolutions will make you a better driver and keep your family safer on the road. We’ve compiled our list… Read More
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Category: Car and Driver Tips

Used-car shopping, ‘exciting’ electric cars, GAP coverage, millennials

A used car won’t fit in a stocking or under a tree. But that won’t stop several million Americans from purchasing them during the holidays. Because many now have learned that, although dealerships will be super-crowded between now and the new year, it’s still a good time to shop for your next vehicle. We’ll tell you why – and when – to shop, as well as whether you should consider GAP “insurance” coverage, which electric cars actually may be exciting to drive, and why millennials still want that in-person, car-shopping experience everyone thought they didn’t.     While RoadLoans, the… Read More
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Category: RoadLoans News