RoadLoans Consumer Reviews


RoadLoans reviews

At RoadLoans, we are proud to offer our customers convenient auto financing with fast loan decisions. You can apply for a new car loan with RoadLoans, or if you already have a car loan, you can apply to refinance with RoadLoans.

And we don’t stop there. We know that customers aren’t just looking for a pretty face or a pretty website. We relentlessly keep the customer experience at the center of our focus, and provide our customers with efficient, friendly customer service that people can understand and appreciate. We offer tools and ways to contact us via our website (including email and online chat), our toll-free number and our mobile apps. Keeping people connected to their car loan process in a way that works for them, from anywhere, is what we do every day.

Our customers seem to like it too. We don’t like to brag about ourselves often, but we’ll let others do it anytime they’d like through these RoadLoans reviews. And when you’ve experienced our service firsthand, you can tell us your story with a RoadLoans review of your own.

Trustscore 8.1 based on 1184 reviews. TrustPilot Reviews
1 RIP OFF Applied for loan and was approved only to find out later when purchashing that it is a condition that your trading your car in if you already hold a auto loan with another bank. This was not communicated or was it a part of the application. What a joke!
5 Excellent and professional customer… Excellent and professional customer service, will recommend it to anyone thinking about buying a car
1 Beware of their privacy policies Beware of their privacy policies. They will use your credit score without your permissions and store your information without an option to delete your account if you wanted to.
5 Roadload is definitely the best Roadload is definitely the best. Made things so easy for me
5 Was a great no hassle experience Was a great no hassle experience
5 Carmax and Roadloans are business angels! I walked into carmax at about 5:15, I test drove the car I picked out and reserved online. By 7:30 I drove off in my car! I am driving and have reliable transportation. I am grateful for roadloans❤️
5 Thank you it was Great! Thank you it was Great!
5 Excellent team Excellent team! Worked with me to get my loan finalized! Highly recommend this company! Thank you RoadLoans!
4 Purchased Great experience. Only request would be to have financing details such as payment more accessible when purchasing instead of waiting for funding to go through.
3 RoadLoans was very difficult to process… RoadLoans was very difficult to process at the CarMax dealership. A simple item such as the "application ID" required to be filled out on the RoadLoans software program at the dealership was not working. 3 different calls were made to RoadLoan by myself (the customer) and the CarMax staff, all negatively handled by RoadLoans. RoadLoan…