Contact Us

Have an established Car Loan with us?
If you have questions about your existing auto loan or need to provide additional feedback about your RoadLoans Experience, please contact customer service at (888) 222-4227.

Business Hours

Monday-Friday
7am – 9pm CT
Saturday & Sunday
7am – 5pm CT

Mail Correspondence:

Santander Consumer USA Inc
P.O. Box 961245
Fort Worth, TX 76161
Attn: SC USA

Online Access

  • Manage account online
  • Make a payment
  • Check account balance

Login/Register

Payment Options

  • Phone, Mail
  • MoneyGram/Western Union
  • Auto Pay (ACH)

Online Payments

Recently Applied for a Loan?
If you have recently applied for a loan and need to follow up on your application or need to provide additional feedback about your RoadLoans Experience, please contact customer service at (888) 276-7202 .

E-mail a Loan Consultant
Call Us: (888) 276-7202
Customer Service chat is available during business hours. Use the “Chat” button at the top of the page.
Contact-Us

Business Hours

Monday-Thursday
7am – 9pm CT
Friday
7am – 7pm CT
Saturday
8am – 5pm CT

Mail Correspondence:

Santander Consumer USA Inc
P.O. Box 961245
Fort Worth, TX 76161
Attn: RoadLoans

Online Access

  • Apply for a Car Loan
  • Apply for an Auto Refinance
  • Calculate monthly payments

Apply Now

Application Status

  • Download and print your loan packet
  • Select your offer
  • View/Change your Preferred Dealer

Check Your Status

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